It wasn't his mistake, but Paul Friend is the fixer.
The flooring specialist spent Friday volunteering his time to fix a job that was poorly done by another contractor. His only payment will be a smile and hug from the homeowner.
"In this day and age we hear so many bad things going on it's like I just wanted to step up and help out," Friend said.
Three weeks ago, FactFinder 12 Investigators told you the story of Lakelia Hughes. She's bedridden, suffers from ALS and requires a breathing tube. Lakelia wanted a nice bedroom for her teenage daughter so she hired a contractor she knew from church to install new laminate flooring.
What she got were corners that didn't match up and edges that were poorly cut. FactFinder 12 later learned this contractor's name was even on a list Lakelia had been given through the city's low income home repairs program.
"Somebody that's disabled and to take their money and to leave a job like this. How do you live with yourself?," Friend asked rhetorically.
After seeing the original story, Friend said he felt "compelled" to help. So he called his friends at Harry Street Carpet. The store agreed to furnish the supplies, including brand new high quality flooring and Friend donated the labor.
Lakelia isn't physically able to see the new floor. But she sure is grateful for Paul.
"I'd just like to give him a big ol' hug because he made my day," she said.